College Surgery Partnership

Tel: 01884 831300

Opening Times: 8.30am-6.30pm

Culm Valley Integrated Centre For Health, Willand Rd, Cullompton, Devon, EX15 1FE

Appointments

How to Make an Appointment

To make an appointment you can use one of our following services:
  • Call the Surgery
    • College Surgery Cullompton - 01884 831300
    • Uffculme Surgery - 01884 840743
    • Bradninch Surgery - 01392 881952
    • Willand Surgery - 01884 821878
    • Sampford Peverell Surgery - 01884 820304
  • In person at the Surgery
  • Book online - Please note: When booking appointments online these should only be for the person that is registered to access the system. Booking of appointments for anyone else (e.g. family members) who are not registered for online services should be done so by contacting the surgery. At this stage the online appointment management service is just a PILOT and only a limited number of doctors appointments will be available to book. If the appointment you are seeking is not displayed then please telephone the surgery to check availability.

You will be offered the next routine appointment bookable with a particular doctor, if you feel this is too long to wait you will be offered an appointment with his/her team members. The current teams are:

Dr Smith/Dr Rowbury/Dr Matthews/Dr Tat
Dr Robinson/Dr Phillips/Dr Kerin/Dr Kekwick/Dr Mason
Dr Dixon/Dr Jenner/Dr Black/Dr Harris/Dr Greenwood

Preferred Doctor

On registration you will be allocated a named doctor who will be responsible for your overall care. If you wish to know which doctor that is, then please contact the practice. Reasonable efforts will be made to accommodate requests from patients who wish to be registered with a preferred doctor but please note that, as most of the doctors work part time, this may not be possible. Booking appointments in advance increases the possibility of seeing your preferred doctor.

Extended Hours

Mondays - Thursday the Surgery can have appointments until 7.30pm and on Wednesday mornings from 7.30am, by prior appointment only.

Same Day Appointments

If the appointment is needed for the same day, the receptionist will ask you if it is possible to give a brief reason. You will then be offered an appointment with the nurse practitioner if appropriate, or if not suitable, a call back from the duty doctor who can make an appointment for the same day with the appropriate person.

College Same Day Service (SDS)

If you have a more urgent problem that cannot wait for a routine appointment, reception will offer you contact from the SDS team.

This duty team consists of a doctor, nurse practitioner and occasionally an Emergency Care Practitioner (from South Western Ambulance Service Trust ) Details of your problem are taken by reception and one of the team then contact you to help solve it. You may be offered advice, an appointment or a visit depending on your problem.

Text Message Reminders

We are, with your permission, able to use SMS Text Messaging to remind /inform you about:

  • Your booked appointment
  • Health Promotion information – e.g. dates of flu clinics
  • To book an appointment to see your GP or the Practice Nurse

Please see leaflets in the waiting room for further information and a sign up form to complete. Care will be taken to ensure that no personal information is released using this service and the Practice will continue to observe the strictest controls with regard to holding your personal information in confidence.

Surgery Closures

Dated: 16-Jun-17

The Surgery will be closed for Staff Training in the afternoon between 12:30pm - 14:30pm on Tuesday 3rd October 2017.

In the event that you need to speak to a doctor urgently or need general medical advice please call 111.

If you require a routine appointment or non-urgent prescription, please call the surgery when we re-open at 14:30pm.

Future Surgery Closure Dates - 2017

  • Tuesday 3rd October
  • Tuesday 28th November